February 6, 2018

What if I lose my presets?

Once you have purchased our presets and downloaded them to your computer, you are responsible for backing up your purchase. We recommend backing them up to an external hard drive, USB drive, or any cloud service. If you cannot locate your preset files after a hard drive crash or when changing computers, we will attempt […]

February 6, 2018

I didn’t receive the email with the download link !

Please use a valid email address Our digital downloads are delivered by an email containing a link to your order. Because of this, it’s important that you use a valid email address when filling in your information, otherwise, you won’t receive the link to your files.

February 6, 2018

What is your return policy?

Due to the digital nature of our products, we do not provide refunds or exchanges once they have been purchased, which is the industry standard. If you have any questions about your purchase, we will happy to help you.